Excellent service & mot by great staff
Mot station. Friendly staff
Good service received. Helpful staff and reasonably priced too. Would highly recommend!
Repaired Toyota Corolla starter motor quickly, without fuss for a reasonable price. Polite and efficient.
This is a long review but worth reading if you seriously thinking of taking your car there. If I could give less than 1 star I would.The worst ever garage I have ever been to. Took the car there with The radiator hose burst so was overheating as water wasnt circulating. Car was there with them for 2 months to check it and eventually tell me there is a head gasket blown and fair enough the guy told me that aint worth fixing it. Agreed with them to only fix the hose so I can at least drive it out. First 2 weeks they said we have ordered the part and waiting, once it arrives we gonna do it first thing. Called them again they said wrong part arrived they waiting for the right part.Next time I call them they say Tuesday or latest Wednesday is gonna be ready. Always been polite with them and said okay no worries. Called them on Friday giving them 2 more days and then they tell me Ill be honest with you I havent actually done any work into your car I honestly havent really looked at it all, when I find an hour spare Ill do it. Thatsthe answer I got from a professional business thats the great customer service.I called the Consumers rights Office and they told me they should be accountable for any expenses I have for towing the car to another garage to finish the job they agreed to do but not finished it in reasonable time. Before I decided to tow the car I send them an email asking them when they gonna fix it and how much is this gonna cost me after all this trouble, the answer I got back was Im not willing to fix your car come and pick it up. After 2 months of them playing me around and me being polite giving them time thats the service I got.
Arrow Service Centre is a UK Car Repair based in Epping, East of England. Arrow Service Centre is located at Woodside, Thornwood Common, Epping CM16 6NS, UK.
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