Cant fault the doctors working at this practice however the appointment booking system of ringing up on the day is very hit and miss ive had to take 3 days to get an appointment. Seems daft not to be able to book online or in advance.
Called up to be in a que saying Im number 1 for 15 minutes. Wouldnt even waste your time. Absolutely disgraceful.
This practice is exceptional. The staff go above and beyond to help patients and their efforts are much appreciated. The GPs are first class and take time to get to know patients. The reception staff are highly professional, polite and helpful. I cannot recommend this practice enough. Very pleased we joined.
I have always found them to be very helpful and especially Dr Pradhan who is excellent. I have never had a problem getting an appointment when I need one using the system they have in place, which is either book a few weeks in advance or phone on the day, the line is busiest at 8:30am as everyone phones when the surgery opens, but I have always gotten through before 9am and always seen a doctor whenever I needed to. No complaints about this surgery and I appreciate they are very busy and have a lot of people to help on a daily basis so I also have sympathy for the reception staff as it's not an easy job.
This is a first class GP practice. We moved here a year ago and have used both GP and nurse services since doing so. We are very pleased with the wonderful service that we have received. The staff at the practice have a very professional approach and the criticism of the reception staff on this page does not reflect my experience. They have always been hard working, professional, polite and very very busy - the phone rings constantly. I am always seen promptly and every appointment has been thorough. I would not hesitate to recommend this practice.
The High Street Surgery Dr D M Lowry & Pradhan is a UK Doctor based in Epping, East of England. The High Street Surgery Dr D M Lowry & Pradhan is located at High Street Surgery & Medical, 301 High St, Epping CM16 4DA, UK.
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